We offer online sales of our products through our website at www.maaticrafts.com. We do not have a physical store.

We have Small, Medium, Large, XL, 2XL, 3XL, and 4XL for our clothing range. Xsmall is made on request. Please refer to the 'size chart' on our website where we have suggested basic measurements for chest, hip, waist, and shoulders. Note that we provide a margin of about 1” to 1 ½” inches in all our garments so you can choose to alter them if required. View Sizing Chart

We provide wash care and instructions on all our garment labels. We recommend that the first wash of any garment be dry-cleaning. You can also wash the garments with alum in cold water. Never dry them in direct sunlight. Please use mild detergents while washing any garment. Silk outfits, sarees, and dupattas should be dry-cleaned only. Outfits in white need to be dry cleaned to avoid bleeding of other colors onto white. Colors may run or rub a little as all garments are hand block printed and are natural colors.

Yes, we have Cash on Delivery (COD) to most pin codes in India. COD is not available on International shipping.

We usually ship the product within 4-5 working days after receiving the order and try to deliver them within 7-8 working days.

All orders within India are shipped via a reputed logistics service provider (Delhivery.com). In case of express shipping and shipping to other pin codes, we use alternative reputed couriers for express shipping.

Yes. We ship globally to most countries. In case of international orders, shipping cost is charged in addition to your bill amount as per weight or order value. Click here to know the rates.

The list of countries we ship to is available here.

A) Shipping in India: We offer free delivery for a minimum purchase of INR 1000/-. For orders less than INR 1000/-, a shipping charge of INR 200/- will be added to your bill amount.
B) In case of international orders, we have flat shipping costs and subsidized shipping rates for orders above Rs. 10000 and above Rs. 15000 to most destinations across the world. We also have FREE shipping options. To know the Shipping Rates click here.

For domestic orders, you can pay using Credit Card, Net Banking, UPI / Wallets, or Cash on Delivery. For international orders, you can pay directly on the site using Credit Card. For PayPal, please reach out to us via email at orders@maaticrafts.com or WhatsApp (+919820303448) and our Customer team will assist you through the process.

Please check the exchange and return policy here.

No. Maati Crafts values the privacy of your information. We do not use or disclose information about your individual visits to our website or any information that you may give us, such as your name, address, email address, or telephone number, to any outside sources.